Refund Policy

Refund Policy for Private Chef Services:

Last Minute Cancels:

1. Cancellations made more than 72 hours in advance of the scheduled service will be eligible for a full refund.
2. Cancellations made within 72 hours of the scheduled service will be subject to a 50% refund.
3. Cancellations made within 24 hours of the scheduled service are non-refundable.

Changes to Dishes:

1. Requests for changes to dishes must be communicated at least 48 hours before the scheduled service.
2. The chef will make reasonable efforts to accommodate dish changes, but availability of specific ingredients may impact feasibility.
3. Any additional costs incurred due to dish changes will be discussed and agreed upon before implementation.

Unsatisfied with Outcome:

1. If the client is unsatisfied with the outcome of the service, they must notify the chef immediately to address concerns.
2. Refunds or adjustments to charges will be considered on a case-by-case basis, taking into account the nature of the dissatisfaction.
3. Refund requests must be submitted within 24 hours of the completion of the service.

General Terms:

1. Refunds will be processed within 14 days of the refund request approval.
2. No refunds will be provided for services that have already been delivered and consumed.
3. The client is responsible for providing accurate and up-to-date information regarding dietary restrictions and preferences.
4. In the event of unforeseen circumstances, such as emergencies or unavoidable incidents, the chef and client will work together to find a reasonable solution professionally.

This refund policy is designed to be fair and transparent, fostering a positive client-chef relationship while ensuring the chef's commitment and preparation for each scheduled service.